【新媒体中心·四六级专栏】学英语四六级阅读篇(七十六)

艺术学院

Alarmed, she quickly logged in, “only to find that all of my accounts had disappeared and my balance showed zero dollars.” It seemed that Fidelity had eliminated all traces of her longstanding financial relationship with it, erasing the tens of thousands of dollars she held in three accounts, including the Roth individual retirement account that her father had set up for her when she was 16 — and where she had made regular contributions ever since. Her online statements and tax documents had also vanished, so she couldn’t immediately find any of her account numbers, she said.

Now in full panic mode, she called Fidelity on her way into her clinic; it told her that she didn’t have any accounts there. Even if her account was closed or deleted, the reps told her, they could usually see that. They also refused to connect her with the fraud department, Ms. Gruntmane recalled, for the same reason — if there wasn’t any trace of her accounts, how could there be a fraud?